We had our windows replaced this past May. Tom was very courteous and professional. There were no pushy sales tactics or “if you sign today we will throw in this other hidden deal.” None of that. He was straight to the point and very matter of fact. In fact, his first comment when he came into my house was, “Let me look to see if you even need new windows.” His prices were great and we have been very happy with the windows. His installation team was very kind and professional as well. They were kind to my wife and my kids and did a great job cleaning up. I highly recommend Ultimate View Windows.